At the On Time Experts, our goal is to provide our customers with the best value possible. When it comes to service and repairs, we believe in zero after-hour charges, no matter what time of day you call us.
A lot of companies out there will charge you extra if it’s a holiday, after hours, or maybe even just bad weather. We will never capitalize on that. You are not an inconvenience to us.
It doesn’t matter if it’s Valentine’s Day, Mother’s Day, a weekend, or 2 am. We’re never going to charge you extra.
I remember about two years ago; I was on call on the 4th of July. We’re in Dallas, and it’s hot – something like 110 degrees outside. A homeowner called us freaking out.
It was the first time he was hosting the party and his AC was out. They were sweating and uncomfortable. So, I went to the house within the hour, fixed him up, and didn’t charge him any extra. He looked like the hero (especially to his father-in-law) and we got a customer for life.
Here at the On Time Experts, we believe in no after-hour charges, no matter when you call – Sundays, holidays, anytime. Give us a call at 469-336-3435.