Read some of the reviews we’ve gotten from the people we’ve served. We’ve included the amazing, the good and even the occasional nasty comment. You’ll learn a lot about us and what we’re like. Leave your own review if you’d like.
Feedback from our heating and A/C customers
Excellent service excellent service person I liked Don as my service technician he was very knowledgeable and generally just a nice guy. Just had a new system installed very professional very clean very neat was in the business myself and I was impressed. Only complaint is it seems a little noisy I haven't had the quality control person here yet maybe you can do something about that I just think it's sucking more air than the old unit and maybe the openings on the return aren't big enough.
Terrific company. Prompt response. Polite and friendly service. Knowledgeable technicians willing to go the extra mile. Always there to save the day! Big thank you to Don, Troy and Chris!
Matt was fantastic. Gave us honest straight forward information. Explained what we needed and why. Didn’t sell us anything we didn’t need. He gave a fantastic showing of why I love working with OnTime. Matt even made notes & video of what the install team would need to be aware of.
Did I mention I love this company and their staff?!?
I trust Dennis to plainly state and explain issues as they are and what needs to be done to correct them. Much appreciated. He took initiative in changing his schedule to accommodate our no AC condition as well as to beat the predicted rainy weather.
He is personable individual and I trust him. He is a credit to your company.
Barry deserves a Sixth Star! He thoroughly cleaned the outside unit of my heat pump system and inspected both indoor and outdoor sections for any issues. He always wore his shoe covers indoors and cleaned up completely when his work was done. Barry is a true pro at his job. I enjoy the way he takes the time to explain everything and answer all my questions. He has serviced my unit in the past and is always welcome back to my home.