Read some of the reviews we’ve gotten from the people we’ve served. We’ve included the amazing, the good and even the occasional nasty comment. You’ll learn a lot about us and what we’re like. Leave your own review if you’d like.
Feedback from our heating and A/C customers
My experience with On Time Experts was awesome. I received a call during my window to say when my technician will be arriving. When Edgar came in he was super courteous and went straight to work. He checked out my units for my biannual inspection and made sure everything was in good shape for the winter. He went the extra mile made sure the AC was good too as we all know in Texas you use you AC too. He gave a good recommendation to help out with my units too.
Jasper did an exceptional job. He took a look at our system and determined that our ducts did not require cleaning despite another company suggesting that we did. Going to use them in the future due to their high integrity.
Andrew was very professional and knowledgeable. He explained our options and the process very well.
Tommy did a great job on the installation of the furnace and AC. Everything was done great and we are very happy with the work that was done.
David was great with the insulation. Our house has a very small atic, and is very hard to get into the far end. But David was able to get the job done.
Heater went out on the coldest night of the year so far. Called On Time Experts and was immediately impressed with the courteous and friendly service. Less than an hour later Jordan , the technician arrived. Again very polite, knowledgeable and friendly service. Jordan quickly diagnosed the problem and explained our options patiently, clearly and concisely. No high pressure sales techniques. Jordan took pictures and videos to fully prepare the installers. He made sure he had answered all our questions before he left. Would definitely recommend this company.
It appears that Anthony is the apprentice and Jeff is the mentor. Anthony was an eager learner and Jeff was very knowledgeable. The two made a very good team. I am more than satisfied with their work.