Read some of the reviews we’ve gotten from the people we’ve served. We’ve included the amazing, the good and even the occasional nasty comment. You’ll learn a lot about us and what we’re like. Leave your own review if you’d like.
Feedback from our heating and A/C customers
On Time Experts is a great company that I would not hesitate to recommend to anyone. I can't say enough good things about it. The techs that are sent out are always knowledgeable, professional and very pleasant. Adrian and Andrew in particular were very helpful recently when they came to my house. They found my problem quickly and made sure I understood what it would take to fix it. Even though I'm sure they were hot and miserable in my attic, they kept a wonderful sense of humor. This is indeed a remarkable company with a very well-trained and extremely good work staff.
Jorge is also an excellent tech. He takes the time to explain fully and in detail each step. He is also friendly and personable and tries to help in any way he can. I can say that I enjoy having him as my tech.
Barry was here for our Annual Heating Maintenance to make sure it will be working great for the winter. He is always awesome. He had a new employee with him, Blake. Blake is a great addition to the On Time Experts team. He is very knowledgeable in this business & wanting to learn more & work for a great company. I told him he did pick a great one.
The office staff communicated to me this morning as a reminder, of when Barry would be here. They are always awesome as well!
Thanks On Time Experts!!
Noah did a great job today 5/14/20. He is awesome!
Everyone that works at On Time Experts is so nice & very helpful. They will go the extra mile for you. Communication is great, which is very important to me.
Thanks everyone, as always!!!!
On Time Experts are always on time. Technicians are always professional and explanatory. They recommend things that may need to be done but never pressure you. And it was very nice meeting Blake today. Very nice young man
On Time Experts was at my house in less than two hours after I called
Nick F came to my home very quick. He was very nice and quickly took care of my concern. Have use this company since 1980. They have always taken good care of me. I have always been very satisfied with their work.
I've been using this company since 2015, mainly because of their great customer service. They are very knowledgeable about a/c units (obviously); however, they go out of their way to explain any possible issues you are having, while making you feel comfortable with the service you are receiving (Blake was awesome on 10/21/20, when he completed our air/heater maintenance). This company's reputation is very accurate and I plan to continue using them.