Read some of the reviews we’ve gotten from the people we’ve served. We’ve included the amazing, the good and even the occasional nasty comment. You’ll learn a lot about us and what we’re like. Leave your own review if you’d like.
Feedback from our heating and A/C customers
Jorge was here and as ALWAYS... On Time Experts were amazing!! Always pleased with their workmanship and their integrity. They've never done anything that we didn't need. I recommend them to everyone if you want a GREAT AC company. Their entire staff is always pleasant and professional. I've NEVER felt like having them come out was an inconvenience. LOVE this company!! Top notch quality in people, service and products.
On Time Experts is a great company that I would not hesitate to recommend to anyone. I can't say enough good things about it. The techs that are sent out are always knowledgeable, professional and very pleasant. Adrian and Andrew in particular were very helpful recently when they came to my house. They found my problem quickly and made sure I understood what it would take to fix it. Even though I'm sure they were hot and miserable in my attic, they kept a wonderful sense of humor. This is indeed a remarkable company with a very well-trained and extremely good work staff.
Jorge is also an excellent tech. He takes the time to explain fully and in detail each step. He is also friendly and personable and tries to help in any way he can. I can say that I enjoy having him as my tech.
Great service by Noah on 1/4/21! He came out for routine inspection as I have their annual service and did a through job and explained everything in detail. I was happy with the service and comments made about my system. The techs surely know what they are talking about. Not sure if their prices for fixing issues are comparable but I have found cheaper pricing for fixes before. Overall great company to use for issues.and maintenance.
Ive been doing business with them since.well before the name change.
The service and entire team is constantly proving how great this company is.
Things like dealing with AC, repairs and maintenance and everything associated with it is always a high stress situation for me. But these men and women always make it so much better. Never being pressured to buy or add anything just honest and straightforward advice and information.
The tech I had out in the past got promoted, so had a new one this time. Kevin, and he was phenomenal. Will be asking for him in the future for sure.
Was great, straightforward and honest about everything. Was understanding when got hit with a surprising maintenance issue and costs and extremely helpful getting it resolved.
Mike was the Tech Lead in a leak detection procedure, very efficient, professional and courteous. Mike's extensive knowledge base is readily apparent and impressive. He was part of the crew who installed my dual system which, except for this small leak, has worked perfectly for over two years! Excellent group!