Read some of the reviews we’ve gotten from the people we’ve served. We’ve included the amazing, the good and even the occasional nasty comment. You’ll learn a lot about us and what we’re like. Leave your own review if you’d like.
Feedback from our heating and A/C customers
On Time Experts takes such good care of us, every time we call if they can come out that day, they will. Robert R. was fast, respectful, informative, took pictures, showed me the issues, and provided a breakdown of services before they were performed. AND he and his partner were wearing masks and booties to keep themselves and my family safe and healthy. Thanks so much for being so awesome!
Yet again they have taken great care of us. Jordan M. always directs in the right path and told me to give the office a call to schedule a plumbing appointment for a leak. Nick F. was out the next day and had a quick and thorough diagnostic. We had a slab leak, not surprising with an older home. He gave us a quick and thorough estimate, we were able to set up easy financing and have a new water heater installed and have it looped. They made sure we had running water until they were able to do the repair. They were in and out and took great care of us! Thanks again guys!
The guy that came to my house and quoted me for the price to install the new AC and Heating is very calm and understand what I need on my house, I few company that quoted less than what offered me specially if I got two units that’s the only thing that not making me happy when I ask to get a little bit of discount when I’m told them that I’m getting two units but this company really got me to pick them because of there warranty and for me being Veterans and giving me free for life tune up on My AC and Heating and I was really surprised that most of the technicians that installed my AC is young , but this kids know what they doing and easy to talked to and they very professional and know how to respect there customers.
Friendly and knowledgeable. Didn’t try to sell me things I didn’t need. Service tech and installation crew were efficient and professional. You can tell they enjoy, and take pride in, being part of a company that seems to genuinely care about its customers. Highly recommend. They performed a quality check after the new system was installed. The quality control technician had been with company for over 13 years. He did a very thorough check out of the installation crews work.
Ricky, is the most knowledgeable Plumber I've ever met! He cared about the issue in kitchen sink, & signed me up will a 16.00 maintenance agreement. It is Amazing, when you finally get the Right Company, On Time Experts, You're #1!!!! Thank you, Ricky.