Read some of the reviews we’ve gotten from the people we’ve served. We’ve included the amazing, the good and even the occasional nasty comment. You’ll learn a lot about us and what we’re like. Leave your own review if you’d like.
Feedback from our heating and A/C customers
Mike was the Tech Lead in a leak detection procedure, very efficient, professional and courteous. Mike's extensive knowledge base is readily apparent and impressive. He was part of the crew who installed my dual system which, except for this small leak, has worked perfectly for over two years! Excellent group!
Blake M - Did a fantastic job for me at my residence. He was on time, very thorough and explained all options before starting the work.
Once I agreed he finished the job and allowed me to verify all of his work.
Professional in his dealings and high quality work.
Would highly recommend this company as its been a pleasant experience from the moment I called.
Barry, the technician, was very nice. Very knowledgeable and definitely a people person. He quickly and accurately identified the issue with my air conditioning. Fix was performed quickly and in the same appointment. I will be using On Time Experts again. Barry, thank you for your time and expertise.
I've been using this company since 2015, mainly because of their great customer service. They are very knowledgeable about a/c units (obviously); however, they go out of their way to explain any possible issues you are having, while making you feel comfortable with the service you are receiving (Blake was awesome on 10/21/20, when he completed our air/heater maintenance). This company's reputation is very accurate and I plan to continue using them.
Robert was on time, courteous and knowledgeable. He assessed and located the slab leak, fixed the valve on our hot water heater so that we could turn the (cold) water back on without flooding the house, and advised us of our options on repairing the slab leak. I'm very satisfied with the service he provided, and I appreciate the transparency of the company, as well.