Read some of the reviews we’ve gotten from the people we’ve served. We’ve included the amazing, the good and even the occasional nasty comment. You’ll learn a lot about us and what we’re like. Leave your own review if you’d like.
Feedback from our heating and A/C customers
Outstanding Company!! Techs are up to date on technology and will take the time to explain to you what and why they are doing something. Very professional too!! Jesse and his boss are outstanding!
And Valerie in customer service rocks!
Robert Tompkins did a great job in setting my new thermostat up. Had a few bumps in setting it correctly but he got it done. Gotta love On Time!
They're always there when you need them!
Once again, another great experience with these guys!! So glad we chose to use them for our AC needs!! They’re always timely and efficient in keeping your system up and running, no matter the time of day or problem.
Bring it on summer of 2019! We’re ready! Thank You, On Time Experts for fast, friendly and professional service! We were super happy from start to finish with our service and install teams. Absolutely the Best service we’ve had in a very long time from a sales and service company! Thanks again!!!
I've been a On Time Expert customer for several years. I've always been completely satisfied with the service I received. All of our technicians have been very professional and explained all that needed to be done. Our most recent technician was Barry. He was great as he always has been each visit he's made to our house. I'm very happy being a Front of the Line member. Excellent customer service.
I am so impressed with On Time! Their First Responders program is sincerely appreciated. Collin was able to quickly find the clog in the system and snake it out. He was professional, courteous and personable at all times. On time is my go to for all plumbing issues. With a house that's over 60 years old, there are always plumbing issues (cast iron and concrete pipes. What?!?)
Mike was the Tech Lead in a leak detection procedure, very efficient, professional and courteous. Mike's extensive knowledge base is readily apparent and impressive. He was part of the crew who installed my dual system which, except for this small leak, has worked perfectly for over two years! Excellent group!