Our main office is kind of hidden back in a little industrial area, so a lot of people don’t even know we’re here. Our new training facility will hopefully give us more recognition, but more importantly, it will give us more room to train and better serve you.
The new facility will provide us the space we need to train not only our technicians, but our call takers and comfort advisors as well. We train every day. We want to give you the absolute best customer experience.
Think about it: if a technician came into your home and had zero communication training, it wouldn’t be a very fun experience. It’s a vital part of our business, and we are excited to continue to grow.
We’ll host open houses and our monthly meetings in the new facility, as well as install fun window displays throughout the year. If you have some suggestions, give us a call at 469-336-3435 or write us a submission at the ontimeexperts.com.