If you lose hot water this winter, give us a call at 469-336-3435. A caring expert will answer the phone with a smile and get you up and running as soon as possible.

Many times, you’ll see a puddle of water around the water heater, which means it’s leaking. Over time you might notice that you run out of hot water a little bit quicker. If it’s an electric water heater, an element might be out. With gas or electric, it could mean you’ve got sediment built up in the tank.

To get the most life out of your water heater, you need to flush it once a year. Sediment build-up causes a lot of corrosion inside the tank over time.

If we can’t flush the tank because there’s too much sediment built up, you might need to think about replacing the water heater. Typically, that happens every 8-10 years.

Give the On Time Experts a call if you experience any signs of water heater failure. After you schedule an appointment with our care expert, expect one of our plumbers to show up in a clean, orange shirt. He’ll get to work and do a complete diagnosis of your water heater to find out exactly what the problem is.

We’ll then provide you with the exact cost of the repair. It’s not going to be a penny more. If we find something different or make a mistake, you won’t be charged any more than what we originally quoted you.

Customer service is the name of our game. We want to go above and beyond and give you that Ritz Carlton type of service that most people don’t expect from a service company. If you’re having plumbing issues this season, call us at 469-336-3435.

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