First Time Client? Here are 5 Things To Expect

When you call us for the first time, you can expect a smile on the other end of the phone. It’s hot in Dallas, and if you’re calling us, that probably means your home is hot too. Here are 5 things to expect from the On Time Experts.

1. Flat Diagnostic FeeWhen we come out to your home for a diagnosis, you’re going to pay a flat fee, whether it takes us fifteen minutes or three hours to find the problem.
2. Flat Repair FeeThe same thing goes for repairs. Once we find the problem, the service expert will give you an exact cost for the repair. Whether it takes him two hours or ten minutes, it’s a flat rate for that repair.
3. Quick Turn AroundWe pride ourselves in getting the system up and running right then and there. Our service experts drive a warehouse on wheels with close to $5,000 in parts on board. Every now and then, there’s something they don’t have, but we can get somebody to bring it to them.
In the unlikely event that we cannot get you up and running that day, we will get you fixed up the next day. If you’re down without air conditioning, we want to get you back in business as soon as possible.
4. Call Us AnytimeWe are here 24 hours a day, 7 days a week, and 365 days a year with a live person answering the phone.
5. On Time or It’s FreeIf we tell you we are going to be there between 12pm and 4pm and we show up at 4:01pm, your service fee is free. We won’t charge you a dime. That’s on us.

That’s what you can expect when you call the On Time Experts. The number is 281-694-7946