If your air conditioner freezes up, the first thing to do is turn it off and let it thaw. Then give the On Time Experts a call and we can figure out what’s going on with your system. It could be a couple things. It’s possible your system is just low on refrigerant, which means […]
Water heater maintenance is critical for the health and safety of your water heater. In this episode, Randy Kelley explains why that is.
You have pressurized water in your home, so it’s important to have an annual plumbing safety inspection to ensure the protection of your system and family. We come out to your home and check all the piping. We’ll put a pressure gauge on the water system to see what kind of pressure you’re getting throughout […]
We recently added a new feature to our Employee of the Month program. Listen in to find out what makes it so unique.
If you’re a couple years out of high school and aren’t sure what you want to do, consider a career in the home services industry. We take care of people and make a great living. I’m a high school graduate myself. I started in the business when I was nineteen as a parts runner and […]
When it’s a hundred degrees in Dallas, every air conditioning company is running around like a chicken with their head cut off, including the On Time Experts. If you aren’t a Front of the Line Family member, you could be a looking at long wait times, and might even have to wait for next-day service. […]
Think of your water heater like your car; it takes a little maintenance to keep it running smoothly. I’m not saying you have to check your water heater once a month, but make sure you have a professional look at it at least once a year. Our water isn’t the cleanest stuff, so sediment collects […]
We like to give back to our community. And after talking to our team, we discovered they do too, but they don’t always have the time or resources. That’s why we implemented the “give back” portion of our Employee of the Month program. Every month, we take a percentage of our net sales and give half […]
We get a lot of calls from people wondering why we can’t provide the cost of a new HVAC system over the phone. The answer? Code upgrades. When we install a new system, we pull a permit. At the end, we have the city come out to make sure that the work was done right […]
Upfront pricing means you’ll know exactly what your HVAC repairs will cost, and you won’t pay a penny more. In the early days, back when I first started, we charged a trip charge to come out to your home. And then on top of that, we charged $12 every fifteen minutes that we were there. […]